Privacy Policy

Introduction

Welcome to SOULFUL. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, including one-on-one coaching, virtual and in-person events, social media interactions, and digital downloads.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, phone number, email address.

  • Payment Information: Credit card information for processing payments.

  • Session Information: Information shared during client sessions, including personal and health-related details.

  • Usage Data: Information on how you interact with our website, social media, and digital products.

How We Use Your Information

We use the information we collect to:

  • Provide and manage our services, including coaching sessions, events, and digital downloads.

  • Process payments and manage transactions.

  • Communicate with you regarding your sessions, purchases, and updates from SOULFUL.

  • Improve our services based on your feedback and interactions.

  • Ensure compliance with legal obligations.

Confidentiality and Security

At SOULFUL, we take the confidentiality of your personal information very seriously. We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Secure storage of credit card information and personal data.

  • Limited access to personal information to authorized personnel only.

  • Use of encryption technologies to protect sensitive information during transactions.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete information.

  • Request the deletion of your personal information, subject to legal and contractual obligations.

Changes to Our Privacy Policy

SOULFUL reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SOULFUL Email: soulful@soulful-co.com

By using our services, you consent to our Privacy Policy and agree to its terms.

This Privacy Policy is effective as of 7/13/24